Last updated: September 25, 2026
Digital products
All DIGISHOPHQ products are digital downloads. Because they can be accessed and copied instantly after purchase, we generally do not offer refunds or exchanges once a download link has been delivered.
When a refund may be possible
If you were charged in error, never received your download link, or the file is damaged or materially different from what was described, contact us within 14 days of your purchase and we'll make it right.
How to request
Email support@digishophq.com with your order details and a short description of the issue. We'll review and respond as soon as we can.